Last updated: 11 November 2026
This page explains what personal data the thedogside.gr website collects, why we use it, how long we keep it and what rights you have, in line with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.
1. Who we are
The data controller is The Dog Side, which provides dog and puppy training in Nea Smyrni, Athens, and online. For any question about your personal data you can contact us:
- Email: info@thedogside.gr
- Phone: +30 698 767 5169
2. What data we collect
- Contact form: your full name, phone number, email, the service you are interested in, the subject and your message.
- Expression of interest / booking form: your full name, phone number, email, area, the service you are interested in, details about your dog (age, sex, breed, how long you have had them) and anything else you write to us.
- “Get your dog’s profile” quiz: the result is shown without you giving any contact details. Only if you choose to send us your result do we receive by email your name, phone number or email, your preferred way of contact, your dog’s details, your answers and your message. To prevent abuse, we temporarily keep (for one hour) a submission counter per IP address.
- Contact outside the website: when you call us or write to us by email, WhatsApp, Facebook or Instagram, the details and messages you send us.
- Browsing data: through cookies and similar technologies (see section 5), if you allow it.
Please do not send us sensitive data about yourself (for example health data) through the forms.
3. Why we use it and on what legal basis
- To answer your request, arrange a session and serve you as a client: steps prior to entering into a contract and performance of a contract (Article 6(1)(b) GDPR).
- To send you updates or offers, only if you have asked for them: consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
- For visitor statistics and measuring our advertising: consent (Article 6(1)(a) GDPR).
- For the security and proper operation of the website and protection against abuse: legitimate interest (Article 6(1)(f) GDPR).
- To meet tax and accounting obligations once you become a client: legal obligation (Article 6(1)(c) GDPR).
We do not sell your data and we do not make decisions based solely on automated processing.
4. Who we share data with
Only with partners who help us run the website and our communication, and only as far as needed:
- our website and email hosting provider,
- the team that provides technical support for the website,
- Google (Google Analytics, Google Ads, Google Tag Manager),
- Meta (Instagram, Facebook, WhatsApp), when you use these services or view the website’s Instagram feed,
- public authorities, where required by law.
Google and Meta may process data outside the European Union, mainly in the United States. These transfers take place under the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.
5. Cookies
Cookies are small files stored on your device. Necessary cookies are needed for the website to work. Statistics and advertising cookies are used only with your consent. You can change your choice at any time from the icon at the bottom left. You can also delete or block cookies in your browser settings.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| tds_consent | thedogside.gr | Necessary: stores your cookie choice | 12 months |
| wp-wpml_current_language | thedogside.gr | Necessary: remembers your chosen language | up to 1 day |
| _ga, _ga_KYBXLMNTSY | Google Analytics | Statistics: anonymous visit measurement | up to 2 years |
| _gcl_au | Google Ads | Advertising: measuring ad results | 3 months |
| pys_*, pysTrafficSource, last_pysTrafficSource | PixelYourSite (thedogside.gr) | Statistics: traffic source and landing page | from the length of the visit up to a few days |
Fonts and the Instagram feed images are loaded from our own server. If you click on an Instagram post or on a Facebook or WhatsApp link, you are taken to Meta’s services, which apply their own privacy policy.
6. How long we keep data
- Requests and messages that did not lead to working together: up to 2 years from the last contact.
- Client details: for as long as we work together and afterwards for as long as tax law requires.
- Google Analytics statistics: up to 14 months.
- Consent to receive updates: until you withdraw it.
7. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw your consent at any time. To exercise your rights, email us at info@thedogside.gr. We will reply within one month at the latest.
If you believe the processing of your data breaks the law, you can lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
8. Security
The website runs over an encrypted connection (HTTPS). Access to data is limited to those who need it and the software is updated regularly.
9. Children
Our services are aimed at adults. We do not knowingly collect data from children under 15.
10. Changes
We may update this policy when the way the website works changes. The date of the latest update is shown at the top of this page.
